01Self-serve
starter
The cheapest way in. Fits up to roughly 3,300 voice minutes and 1,000 chats a month.
$199per month, plus usage credits
or $1,990/year — two months free
Start with a free trial →§01Pricing
Per-vertical rate cards. Published.
Start yourself on a monthly plan today, or work with us on an operator-led engagement priced per resolved conversation. Every self-serve workspace begins with a free trial that includes usage to test with before you add a payment method.
§02Self-serve plans
Create a workspace, let Copilot set your agent up in a guided conversation, test it on a real US phone number, then pick a plan when you are ready to go live.
02Self-serve
growth
Lower usage rates. Pays for itself around 3,300 voice minutes and 1,000 chats a month.
$499per month, plus usage credits
or $4,990/year — two months free
Start with a free trial →03Self-serve
enterprise
$1299per month, plus usage credits
or $12,990/year — two months free
Start with a free trial →04Contract
Enterprise
Multi-location scale on a custom contract: volume rates below the self-serve ladder, monthly invoicing, a named human.
Custom
Talk to sales →The trial includes $5 of usage to test your agent with. After that, pick a plan; usage draws down prepaid credits you top up from your workspace settings, with optional auto-recharge. Billing runs on Stripe.
§03Operator-led rate cards
Each pack publishes a per-resolved band, a per-call legacy band, a monthly platform fee tier set, volume discounts, and the deterministic predicate set that decides whether a conversation is billable.
01Published
Real estate
Brokerage qualification and viewing-booking flows. Resolved when a viewing is booked or a lead is qualified.
$5.00to $15.00 per resolved conversation
See the Real estate rate card →02Published
Salons & spas
Stylist-aware bookings across services and locations. Resolved when a service slot is confirmed or a guest is qualified.
$3.00to $8.00 per resolved conversation
See the Salons & spas rate card →03Published
Auto service
Routine and diagnostic service appointments. Resolved when an appointment is booked or service intent is qualified.
$5.00to $12.00 per resolved conversation
See the Auto service rate card →04Published
Restaurants
Reservations with dietary, large-party, and private-room handling. Resolved when a reservation is confirmed or intent is qualified.
$2.00to $6.00 per resolved conversation
See the Restaurants rate card →§04What every rate card includes
- Per-resolved-conversation bandA min and max band per pack. Outcome-priced: you pay only when the agent fires a resolved-if predicate.
- Per-call legacy bandFor tenants opted out of outcome-pricing per ADR 0005, billing falls back to a per-call meter on every voice conversation.
- Monthly platform fee tiersOperator console, agent runtime, CRM connectors, retention storage, and the human-review surface.
- Volume discount tiersPer-resolved band discounts that stack against monthly resolved volume, billed in arrears alongside the platform fee.
- Audit-able resolution ruleThe deterministic predicate set that decides whether a conversation is billable. Replayable end-to-end with a turn-level review surface on the operator console.
- Operator-led contractEach engagement is sold, scoped, and onboarded by a Vorel operator. No Stripe checkout button on any rate card.
Pack not on this page? Talk to us.
Rate cards publish only after Vorel has confirmed operator-led delivery experience in the vertical. Clinic, legal intake, and other verticals are scoped on signed deals.