Outcome-priced. You pay only for conversations the agent closes against the audit-able resolution rule below.
Real estate. Per resolved conversation.
Voice + WhatsApp AI receptionist for real-estate brokerages. Qualifies buyers and renters, books viewings, and hands off to a human when the conversation needs negotiation or compliance judgement. Billed per resolved conversation against an audit-able resolution rule.
For tenants opted out of outcome-pricing per ADR 0005, billing falls back to a per-call meter on every voice conversation.
A monthly platform fee covers the operator console, agent runtime, CRM connectors, retention storage, and the human-review surface. Volume-based per-conversation pricing is on top of the platform fee.
| Tier | Monthly fee (USD) |
|---|---|
| starter | $299/ mo |
| growth | $799/ mo |
| pro | $1,999/ mo |
Volume tiers apply against the per-resolved-conversation band above. Tiers stack against monthly resolved volume, billed in arrears alongside the platform fee.
| Resolutions per month | Discount on per-resolved band |
|---|---|
| 100+ resolutions | 10% |
| 500+ resolutions | 20% |
| 1,000+ resolutions | 30% |
A conversation is billable as resolved only when the agent fires one of the deterministic signals below at conversation close. The classifier is replayable end-to-end. Procurement teams can audit any billed conversation against the same predicate that fired it.
When no resolved signal fires and no handoff signal fires, the outcome is unresolved, not resolved. This is intentional under-charging in the ambiguous case. Transferred calls are recorded separately as human_handoff and are not billed on the resolved line.
The full per-pack walkthrough including scenario tables and procurement Q&A lives alongside the engineering ledger at handoff/docs/pricing/resolution-definitions.md. Customers signing a contract receive the audit-trail doc verbatim.
- tool 'book_appointment' called
- lead_status = 'qualified'
- tool 'request_handoff' called
- lead_status = 'handed_to_agent'
- conversation tag 'human_handoff'
Walk through a live deployment.
Book a 20-minute architecture walkthrough. Bring a call script and we will run a resolved conversation against your operation end-to-end.