§01Real estate · Pricing

Real estate. Per resolved conversation.

Voice + WhatsApp AI receptionist for real-estate brokerages. Qualifies buyers and renters, books viewings, and hands off to a human when the conversation needs negotiation or compliance judgement. Billed per resolved conversation against an audit-able resolution rule.

§02Price bands
Per resolved conversation
$5.00 to $15.00
USD per resolved conversation

Outcome-priced. You pay only for conversations the agent closes against the audit-able resolution rule below.

Per call (legacy mode)
$0.50 to $2.00
USD per call

For tenants opted out of outcome-pricing per ADR 0005, billing falls back to a per-call meter on every voice conversation.

§03Monthly platform fee

A monthly platform fee covers the operator console, agent runtime, CRM connectors, retention storage, and the human-review surface. Volume-based per-conversation pricing is on top of the platform fee.

TierMonthly fee (USD)
starter$299/ mo
growth$799/ mo
pro$1,999/ mo
§04Volume discounts

Volume tiers apply against the per-resolved-conversation band above. Tiers stack against monthly resolved volume, billed in arrears alongside the platform fee.

Resolutions per monthDiscount on per-resolved band
100+ resolutions10%
500+ resolutions20%
1,000+ resolutions30%
§05What counts as resolved

A conversation is billable as resolved only when the agent fires one of the deterministic signals below at conversation close. The classifier is replayable end-to-end. Procurement teams can audit any billed conversation against the same predicate that fired it.

When no resolved signal fires and no handoff signal fires, the outcome is unresolved, not resolved. This is intentional under-charging in the ambiguous case. Transferred calls are recorded separately as human_handoff and are not billed on the resolved line.

The full per-pack walkthrough including scenario tables and procurement Q&A lives alongside the engineering ledger at handoff/docs/pricing/resolution-definitions.md. Customers signing a contract receive the audit-trail doc verbatim.

Resolved if
  • tool 'book_appointment' called
  • lead_status = 'qualified'
Handoff if (not billed as resolved)
  • tool 'request_handoff' called
  • lead_status = 'handed_to_agent'
  • conversation tag 'human_handoff'

Walk through a live deployment.

Book a 20-minute architecture walkthrough. Bring a call script and we will run a resolved conversation against your operation end-to-end.

Real estate pricing — Vorel