01Live · in production
Real estate
Brokerages and developers running inbound voice + WhatsApp on listings, viewings, and qualification.
"What units do you have under 1.5M in Marina with sea view?"
Hi, do you have
two-bed apartments
in Marina under 1.5M?
Three matches. Sending the listings now and I can book a viewing.
Real exchanges
Live · inbound voice
Call ID VX-88210C
Caller
Real estate · New lead · +971 (50) 555-0142
AgentMayar
Detected intentProperty search
Skillqualification-v3
Latency412 ms
Actions taken0/4
- Searched offerings · attribute filter2BR · Marina · ≤ 1.5M AED
- Updated lead3 listings · viewing intent
- Sent media · listing PDFsWhatsApp · 3 attachments
- Held a viewing slotSat 11:00 · pending confirm
Synced to CRM and listings DBjust now
Vorel runs voice and chat for customer ops. End to end, into your CRM, at production latency.
§02Industries Vorel ships in
Real estateSalons & spasClinicsAuto serviceRestaurantsHotels
§03What ships with the deployment
A provider,
not a toolkit.
Writes natively to
SalesforceHubSpotZendeskSnowflakeStripeTwilioEpic EHRGuidewireIntercomSegmentSlackOkta+ 40 more
01
Voice that doesn't sound like voice AI
Sub-300ms latency, natural barge-in, real turn-taking. Accents, background noise, DTMF. It holds up.
02
Writes to your system of record
Not a webhook wrapper. Native adapters for Salesforce, HubSpot, Zendesk, Snowflake. Every call leaves a clean record.
03
Full flows, not intents
Book the appointment. Send the confirmation. Reschedule it. Update the CRM. Escalate when the SLA slips. One agent. One flow.
04
Deterministic tool use
Agents can't hallucinate an API call. Every integration is typed, scoped, and replayable in staging before it ships.
05
Handoffs with full context
When a human needs to take over, they get the transcript, a recommended next step, and the customer record already open.
06
Enterprise from day one
SOC 2 Type II. HIPAA eligible. Regional data residency. VPC or on-prem deploy. BAAs ready.
§05Industry packs
One platform, any business.
Vorel ships per-vertical packs that pre-load the right slots, scripts, and tool surface for a given industry. The agent layer underneath is identical — only the persona, the attribute schema, and the prompts change. Below are the packs we have today, plus the ones we are actively scoping with prospects.
02Pack ready · pilot now
Salons & spas
Inbound bookings, reschedules, and stylist-specific availability across multiple locations.
"Can I move my color appointment to Saturday with the same stylist?"
03Pack ready · pilot now
Clinics
Patient appointment booking, prep instructions, and triage to the right specialist.
"I need a follow-up with Dr. Kapoor about my lab results."
04Pack ready · pilot now
Auto service
Service-bay scheduling, status checks on in-progress jobs, and parts-availability lookups.
"Is my car ready? It went in for brake pads on Tuesday."
05Pack ready · pilot now
Restaurants
Reservations, large-party booking, dietary handling, and waitlist callbacks.
"Table for six on Friday, two of us are gluten-free."
06
Talk to us →Your vertical?
Tell us how a customer call typically opens, what your agents need to look up, and how a booking ends. We build the pack against your operation in pilot.
§04Targets we hold every deployment to
87.4%
Tier-1 resolution target. No handoff.
2.4s
Median voice response latency in pilot.
43m
Sign-off to first live call on a new tenant.
Per design: pick up on the second ring, close the case before the caller hangs up, and leave a clean record in the system the operator already runs.
How we run pilotsTargets we hold every deployment to
§05Priced per flow, not per seat
Pay for the work.
01
Starter
$0/mo + usage
Test the agent on real customer traffic before committing. Pay only for what runs.
→1 active agent
→WhatsApp + voice
→$0.50 / conversation
→$0.12 / voice minute
→$0.05 / template message
02
Growth
$199/mo + usage
For SMBs running one or two verticals at steady volume. Lower per-unit pricing pays back above ~1k conversations / month.
→Up to 3 agents per tenant
→All CRM integrations
→Custom prompts + tool whitelist
→$0.30 / conversation
→$0.08 / voice minute
→$0.04 / template message
03
Enterprise
$999/mo + usage
Custom contracts, named support, negotiated SLA. Pricing reflects scope and integration depth.
→Unlimited agents
→Custom integrations
→Named support contact
→Negotiated SLA + DPA
→$0.15 / conversation
→$0.05 / voice minute
Ready to hand over a flow?
A 30-minute demo shows a real deployment on one of your flows, live. Bring a call script — we'll pick up.