§01Integrations

We write to your system of record.

Every Vorel integration is typed, scoped, and replayable. The agent cannot hallucinate an API call. What ships in the pilot is what runs in production.

Adapters
60+
Custom
Weeks
Residency
US / EU
§02CRM and case systems
Salesforce

Read + write on Accounts, Contacts, Cases, Opportunities. Named Apex support.

HubSpot

Contacts, Deals, Tickets. Workflow-aware triggers and lifecycle writes.

Zendesk

Open, comment, resolve, and route tickets. Side conversations on handoff.

Intercom

Operator handoff with full transcript and a recommended next message.

Dynamics 365

Cases, Activities, Accounts. OData writes out of the box.

Freshdesk

Ticket create and update, canned reply invocation, agent assignment.

§03Data and identity
SnowflakeData

Read customer-360 tables at call time. Writeback to activity log.

BigQueryData

Same contract as Snowflake. Regional residency respected.

SegmentData

Track + identify on every turn. Works with reverse-ETL pipelines.

OktaIdentity

SCIM provisioning for the console. OIDC for IdP-backed sign-in.

Azure ADIdentity

SAML and SCIM. Group-scoped role mapping.

§04Payments and ops
StripePayments

Lookup, refund, and dispute handling with typed scopes.

AdyenPayments

Card tokenization, capture, refund, and payout reconciliation.

TwilioTelephony

Voice trunks, SMS short codes, Verify. Signed at the edge.

TelnyxTelephony

SIP trunks with DTMF and regional PSTN.

WhatsApp BusinessMessaging

WhatsApp Business messaging and template orchestration.

SlackCollaboration

Handoff channels, block-kit approvals, and digest posts.

§05Industry systems
Epic EHRHealthcare

Patient lookup, appointment read/write, secure messaging.

CernerHealthcare

HL7 and FHIR read/write for patient-facing flows.

GuidewireInsurance

Claims intake, status, and adjuster escalation.

Duck CreekInsurance

Policy lookup and endorsement handling.

ShopifyCommerce

Orders, inventory, refunds, fulfillment events.

NetSuiteERP

Customer, invoice, and order-to-cash writes.

Don't see yours? We'll build it.

Custom integrations ship in weeks, not quarters. Open API, SOAP, SFTP, on-prem bridge — we've shipped all of it.