$5.00 to $12.00
USD per resolved conversationOutcome-priced. You pay only for conversations the agent closes against the audit-able resolution rule below.
§01Auto service · Pricing
Auto service. Per resolved conversation.
Voice + WhatsApp AI receptionist for auto service and repair. Books routine services and diagnostic visits, captures symptoms in the caller’s own words without diagnosing, and hands off when the caller pushes for a hard estimate before inspection. Billed per resolved conversation against an audit-able resolution rule.
§02Price bands
$0.50 to $1.50
USD per callFor tenants opted out of outcome-pricing per ADR 0005, billing falls back to a per-call meter on every voice conversation.
§03Monthly platform fee
A monthly platform fee covers the operator console, agent runtime, CRM connectors, retention storage, and the human-review surface. Volume-based per-conversation pricing is on top of the platform fee.
| Tier | Monthly fee (USD) |
|---|---|
| starter | $299/ mo |
| growth | $799/ mo |
| pro | $1,999/ mo |
§04Volume discounts
Volume tiers apply against the per-resolved-conversation band above. Tiers stack against monthly resolved volume, billed in arrears alongside the platform fee.
| Resolutions per month | Discount on per-resolved band |
|---|---|
| 100+ resolutions | 10% |
| 500+ resolutions | 20% |
| 1,000+ resolutions | 30% |
§05What counts as resolved
A conversation is billable as resolved only when the agent fires one of the deterministic signals below at conversation close. The classifier is replayable end-to-end. Procurement teams can audit any billed conversation against the same predicate that fired it.
When no resolved signal fires and no handoff signal fires, the outcome is unresolved, not resolved. This is intentional under-charging in the ambiguous case. Transferred calls are recorded separately as human_handoff and are not billed on the resolved line.
The full per-pack walkthrough including scenario tables and procurement Q&A lives alongside the engineering ledger at handoff/docs/pricing/resolution-definitions.md. Customers signing a contract receive the audit-trail doc verbatim.
Resolved if
- tool 'book_appointment' called
- lead_status = 'qualified'
Handoff if (not billed as resolved)
- tool 'request_handoff' called
- lead_status = 'handed_to_agent'
- conversation tag 'human_handoff'
Walk through a live deployment.
Book a 20-minute architecture walkthrough. Bring a call script and we will run a resolved conversation against your operation end-to-end.